Domestic ground for the lower 48 states is $10.00; oversize and heavy items $25.00
Domestic ground to Alaska or Hawaii is $20.00
Next day air domestic is $60.00
2nd day air domestic is $40.00
3 day select domestic is $30.00
Canadian flat rate is $40.00
Worldwide expedited 2-5 days is $60.00
Please let us know if you require any special shipping needs and we will do our best to accommodate you. To make arrangements, please email email@example.com
All packages are sent signature required unless requested otherwise. If the signature requirement is waived, the customer accepts responsibility for any missing and/or lost packages.
Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer.
Tracking information is sent once the order has been processed and shipped. MANO is not responsible for customs fees incurred from importing goods.
For purchases made on our website:
We are happy to accept returns & exchanges for full price items orders placed within 7 days of order delivery. The returned merchandise must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must have the original tags attached and must be accompanied with a copy of the receipt. We offer you the option of exchange or refund on online orders. Refunds are credited to the original form of payment.
We do not accept returns or exchanges on soap, incense and artworks.
ALL SALES ARE FINAL ON SALE ITEMS.
To return merchandise, email us at firstname.lastname@example.org for return authorization and further info.
Customers are responsible for all additional shipping costs for returns and exchanges. MANO does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to MANO.
Merchandise can also be returned in our shop in Marfa, Texas.
In Store Purchases:
The returned merchandise must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must have the original tags attached.
All sales are final on sale items. No returns or exchanges are accepted on sale merchandise.
Sales tax is charged on orders shipped within Texas at the local tax rate.
All orders submitted to MANO are encrypted with 128 bit SSL security to ensure your transactions are processed safely.
We respect your right to privacy. MANO will not sell or share your name or personal information.